Privacy Policy | KIN Creative

Privacy Policy

KIN Creative ("KIN," "we," "us") helps martial arts school owners grow their businesses. This policy explains what information we collect when you visit our site or book a strategy call, and how we use it.

Information we collect

How we use your information

SMS & messaging consent

By providing your phone number and checking the consent box, you agree to receive SMS notifications and alerts from KIN Creative. Consent is not a condition of any purchase. Message and data rates may apply. Message frequency varies. Reply HELP for help or STOP to unsubscribe at any time.

Automated & AI-assisted communications

To respond quickly and serve you better, some of our communications may be automated or assisted by artificial intelligence. This can include AI-assisted phone calls and AI-assisted SMS / text messaging used to qualify inquiries, schedule and confirm appointments, send reminders, and follow up with leads. A member of our team is always available, and you may request to speak with a human at any time.

Where required, calls may be recorded or monitored for quality and training; you will be notified at the start of such calls. You can opt out of automated calls or texts at any time by replying STOP to a message, telling our agent you wish to opt out, or emailing marcus@kincreative.io.

A2P 10DLC compliance

KIN Creative is committed to full compliance with U.S. application-to-person (A2P 10DLC) messaging regulations and the TCPA. Our messaging programs are registered through a 10DLC-compliant provider with documented opt-in, clear program descriptions, and honored opt-outs. We obtain express written consent before sending marketing messages, never sell or share mobile opt-in data with third parties for their own marketing, and process STOP, HELP, and unsubscribe requests promptly across all U.S. states.

Sharing your information

We do not sell your personal information. We share it only with trusted service providers (such as scheduling and email platforms) who help us operate, and only as needed to deliver our services.

Your choices & state privacy rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us at marcus@kincreative.io. Depending on your state of residence (for example, California, Colorado, Virginia, Connecticut, Utah and Texas), you may have additional rights to know, delete, correct, or opt out of the sale or sharing of your personal information. We do not sell personal information. To exercise any right, email us and we will respond within the timeframe required by applicable law.

Data retention & security

We retain personal information only as long as needed to provide our services and meet legal obligations, then delete or anonymize it. We use commercially reasonable administrative and technical safeguards to protect your data, though no method of transmission over the internet is completely secure.

Cookies & analytics

We use cookies and similar technologies to keep the site working and to understand how it is used. You can control cookies through your browser settings; disabling them may affect site functionality.

Contact

Questions about this policy? Email marcus@kincreative.io.